Ad-Express and Daily Iowegian, Centerville, IA

Local News

May 23, 2012

Water Department increasing late fees

CENTERVILLE — Members of the Centerville Municipal Waterworks Board of Directors — Carl Cisler, president, Nancy Bennett, Dale Sales, Linda Miller and Bill Milani — have written an open letter to Centerville Municipal Waterworks customers about changes being made in the way past due accounts are handled.

A large number of customers do not pay their water bills on time, so the Centerville Municipal Waterworks Board of Directors has decided to increase the fees associated with late payment to encourage customers to pay their bills on time.  

During the May 17 board meeting they voted to implement the following timeline and fees immediately:

• Payment is due the 15th of each month.

• On the 17th of the month, a 10 percent late fee will be assessed.

• On the 22nd of the month, a $50 red tag fee will be assessed and delivered to those households whose accounts remain unpaid.

• On the 29th of the month, $25 shut off fee will be assessed and water service terminated.

• In order to have the water service restored, the customer must pay a $25 reconnect fee and pay all outstanding balances in full via cash, money order or cashier’s check plus a $70 deposit if the deposit was previously returned.

"We appreciate the impact these fees will have on many households. However, they are necessary due to the high number of delinquent accounts that exist and the additional labor and administrative costs attributed to the late pays," board members wrote in the letter.

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