Bock said consumers have become conditioned to expect an impersonal retail shopping experience and when they come into a True Value where they are greeted by employees who want to help them find what they want, it can be almost scary to them.
Bock said on the corporate level, they are very excited to see the Fogle's take over for the Stephens'.
"If that had not happened, there's always the possibility this store could go away," Bock said.
The Fogle's bring a level of excitement to the business and a local component, Bock said, which has made this True Value change of ownership "a great one."
"They're just so excited about the business," Bock said. "It's refreshing."
Leona said the purchase has worked out.
"We love it. It's awesome. Our kids love it," she said. "Business has picked up, so we're really happy."
Leona said people have a misconception about True Value stores because they think it's a man's-only store with hardware and outdoor products.
"And it isn't," Leona said. "It's for families who are building their lives from the ground up. We've got everything in here from start to finish. We've got stuff to light the sidewalks to heating their homes and cleaning. Just everything that helps make a family build their home and thrive."
The store is larger than it looks from the outside. And once inside, you'll find items you would never have dreamed they sold.
Everybody knows True Value Hardware stores have hardware but did you know they also sell kitchen appliances? Toilets? Showers?
As Bob Greene, who attended the store Friday during Customer Appreciation day said, "They've got everything in here."
Indeed they do. Everything from batteries to hand and power tools to auto and household items to lawn, garden and pet items to paint, stain and finish to lighting to electrical to nut, bolts and nails.
They offer equipment rental like skid loaders, trenchers and generators and wedding and party supplies.
Fogle True Value and Hardware is located at 201 Drake Ave. in Centerville.
Steve operates Fogle Construction and Excavation but plans to scale back a bit in order to run the hardware store, Leona said.
Steve, who is from Wisconsin, and Leona, born and raised in Centerville, have been married for 15 years and have three children: Mallory, 20, Mackenzey, 12 and Logan, 8.